Williamsburg Honda Dealership in Newtonville, Massachusetts

I had a great experience working with Mo. He had my dad and I test drive a few cars and shared the benefits of each vehicle. The vehicle I bought was a few years old so needed some small touch ups and Mo made sure to write down everything that needed to be updated and ordered parts right away. I would definitely recommend looking for cars at Honda Village.

I ONLY request "Timmy," who services my BMW 328XI with 55K miles and my partner's Honda Accord Hybrid 22k miles. Before we could even finish our lattes at the nearby Starbucks, he completed our annual maintenance (brakes, oils, and coolant fluids ). This is a testament to his speed and experience. Timmy is a straight shooter who saved us over 25% for repairs in comparison to "BMW stearlership" quote for valve cover gaskets, and rear shock & struts, including alignment. Having a dependable shop like Honda Village is reassuring because of the honest work, cost, and speed. HIGHLY recommend!

Amazing experience with Timmy! Brought my car in for service and he was great to work with. He was not only extremely professional and knowledgeable but very friendly, which made me feel like I was truly taken care of. He was helpful and patient with the (many) questions I had, and the overall process was quick and easy. My car feels brand new. Will definitely be returning here next time I need to service my car and Timmy will be my go to mechanic from now on! Thank you Timmy!

We bought our son the 2021 Type R for Christmas in December 2020, same time as we bought our X5 and he still loves his Type R! Besides the rocks getting stuck in the calipers every so often which is a known issue, it is a great car. This is regarding the experience we had with the sales team. They were great and around that time there was a 10k markup on all Type Rs so we were lucky that there was no markup!

The customer service I received from Timmy Nguyen is definitely worth a shout out! I had to go in to get my brakes checked, but his attention to detail goes above and beyond. I had a scratch on one of my side mirrors, didn’t even mention it to him because I was more worried about my brakes, and realized weeks later that he had fixed the scratch for me. He was super patient, detail oriented, and was thorough in making sure my car was in tip top shape before handing it back to me. Highly recommend anyone who has minimal knowledge of cars (like I do) to request him because he takes the time to explain everything he’s doing and any recommendations he has to make sure my car is still driving like new.

I had the pleasure of working with Stanley, Kendra and Ben. From beginning to end the service and experience was great! Stanley helped me find the perfect car and educated me on the process of financing. He also answered all of my questions regarding my purchase. He was very informative and kind. Kendra from Finance was very patient with me, she made sure I was comfortable and understood everything I was signing. Ben the sales consultant stayed in touch with me and kept me in the lope after signing financing papers. On Pick up day he also took his time to ensure I understood the features of my car, he was very thorough. I appreciate how he took the time to answer all of my questions on car features and did not rush me even after the fact that it was closing time. It was also nice to see Stanley again, he stopped by to check how I was doing while waiting for car registration. Overall everyone was extremely helpful, they were all very attentive and respectful to my needs and provided space and time for me to make a decision. I am now loving my Suv ! Thank you all for your help, I wish I could give more than 5 stars ! Everyone truly went above and beyond

I wanted to give Jose Ortiz a review. Since I got my car from him, he has been exceptional and informing me on everything about my Honda from start to finish! Honda village is a great establishment. This is my third vehicle I have a leased from them. And I have to say Jose is a wonderful salesman who will always be there for you even after you’re driving Honda I thank you so much. L McDonald

Having two good experiences out of two visits to a car dealer is worth writing a review about. The first time I went to Honda Village was because my mechanic referred me there for some recall work. I had neglected the recall and wound up having to have my car towed there. Yet they were still polite and efficient although I’m sure it was more work for them. The second time I visited was just yesterday and I knew I was in for more money than I wanted to spend. My door locks had all stopped working except for the hatchback. They found a workaround, retrofitting my car with a keyless entry, which was literally a third of the price of replacing the locks. While I don’t have new door locks I have a very well functioning vehicle for $300 instead of $1000. I really believe another dealer would not have gone to the trouble to figure this out. So for the service department at Honda Village, I give them big thumbs up, for honesty and integrity. Thank you for doing well by me!