Wetzel Honda Dealership in richmond, Indiana

We found ourselves in a tough situation with the health of our Honda Pilot with our son driving back to college in OH nearby. From the service team lead by Tyler to the sales team (Chris and Jeff) - we had very responsive and transparent communication. We are lucky that this professional team was nearby and helped us find a quick solution. I highly recommend this dealership for service and any new or used car needs!

My salesman, Ian Jackson, was awesome. He took extra effort to get me the SUV I wanted, a 2022 HR-V. I bought it in January 2022 and he was very accommodating. I will definitely buy from him again.

We were on vacation from Maryland and had a low tire pressure light come on. We stopped at Wetzel and the service staff there checked it all out, test drove the car and found out the spare was a bit low. No charge and everyone was wonderfully nice to us. We were traveling from Maryland to lllinois and had spent the night in Richmond. Thanks again, Wetzel Honda! And we were driving a Toyota!!! Brilliant job - thanks again.

Always thorough, efficient & courteous! They've kept me coming back since 2008! I'm a lifer!

Trying to make me pay 1k for a recalled part that was under warranty. What a scummy joke. Always get a second opinion! Wouldn't even come back here for an oil change.

We were out looking with our daughter for her to purchase a car. Once we found one we were very impressed with the out standing job Mr. Bill Dutton did. He worked his magic and was able to get our daughter financed. We would recommend him if you are looking for a new or used vehicle at Wetzel Honda. Thanks Wetzel Honda for making our daughter first new car buying experience a great one.

Disappointed with my experience at Wetzel Honda. I was interested in a 2021 SUV. I called before we made the trip to make sure the online price included all costs and there were no hidden fees. I was told that the online price was the price to expect when we arrived. I then asked if there was any possible negotiation and was told there was a possibility to get a few hundred dollars off. I then received a call a few minutes later stating that there is a non-negotiable $299 addition for the flashing brake light. I appreciated the "honesty", and we drove down to Wetzel Honda a few days later. When we arrived, the 2021 SUV had 1,500 more miles on it than what was listed. Apparently, one of the salesmen was treating this vehicle as his personal car which is extremely unprofessional. There was also a gash in the hood down to the paint which would rust if not repaired. These were both things that we were disappointed with, but we were still interested in the vehicle if we could get a good price. When it came time for my vehicle to be appraised, I was told by the manager that there was hail damage (small dents, nothing down to the paint) that would need to be repaired. Which I assume is a lie because why did they not fix the gash on the hood of the vehicle I was going to purchase? They lowballed my trade-in and used the excuse of hail damage. After back and forth attempted negotiation, Wetzel Honda refused to come down on their price even though there were 1,500 more miles and a gash on the hood. I tried to get $300 more for my trade-in and they refused. There was no negotiation at all even though their vehicle was not as advertised. I honestly do not know why anyone would buy a car from these people.

Just bought our first Honda! We decided on a 2022 Odyssey EX-L. The sales person, Sales Manager, and Finance manager were all very helpful concerning our needs and desires. The Service department was also very helpful, caring and professional. Thank you all so much for making our buying experience very pleasant and reasonable. No BS or pressure in any way. Sincerely, Tony Risch and Debbie Schmidt, Richmond, Indiana.