Sharpe BMW Dealership in Grand Rapids, Michigan

We’ve looked at several cars in the past week and spoken with several salesman and sales managers who were very difficult to work with and made it a hassle. We found a used car online on Sharpe’s lot — a 3 hour drive from home — and called to make sure it was available before making the drive to check it out. From the first moment Drew answered the phone to the final handshake as he handed us the keys, he was beyond AMAZING to work with! Drew made buying a car super easy. He walked us through the process, helped us iron out some details, and even wiped down the car himself while we were in financing so it looked great before we headed off the lot. We hope we don’t have to buy another car anytime soon, but we’ll definitely give Drew a call if we do. Drew, Shawn (financing), and the rest of the team are some of the best in the business!! Give Drew a call if you’re in the market for a new or used car!

Just leased a 2021 BMW from Sharpe. Worked with John, who was curious, patient, and professional. He focused on learning what was important to me to match me with the vehicle that best met my needs and wants. There were challenges on my end that caused delays. (Buying new house). John never tried to rush the deal through to close the sale, was empathetic, and kept me updated on my options. He ensured I was able to secure a vehicle, which given limited inventory (nationwide - not just at Sharpe), was greatly appreciated. An example of John focusing on what was important to me, was recommending a 2021 due to its ability to have tech features I wanted that were not available on the newer models due to chip shortages. The entire team at Sharpe were top notch, including following up to ensure I liked the vehicle, understood how the lease program works and how leasing is different than purchasing, and having the car set up how I wanted it. If you are a first time leader, I highly recommend going through sharpe because they are up front, transparent, and provide you information to understand your options. Switched from a Mercedes, and I’m glad to have based on the car and the service provided by John and the entire team at Sharpe.

Aaron Arraut at Sharpe provided the best vehicle purchasing experience I have ever had. I still can't believe it was only his second week! From start to finish, Aaron and the rest of the Sharpe team were very low pressure, knowledgeable, and overall the most professional team I have had the pleasure of working with. Where most people in sales would push to make a sale and move on the next customer, Aaron sought to make sure I was making the correct decision that fit my needs and current situation. You will not be disappointed by visiting Aaron and the rest of the team at Sharpe!

I purchased my M6 from Sharpe BMW - the only BMW dealership that doesn't seem to hike up their prices even in this market. No hidden fees. DAN ERDEI is your go to guy! He will make sure you are 100% satisfied with your experience at Sharpe BMW. Thank you so much Dan, for your professionalism, courtesy, and for all your help even weeks after I left your lot.

My first BMW ever, in 2012 was maintained by the team at Sharpe. (Jason B.) I returned to them in 2022 and had them service my car, they did an amazing job of informing me of the work that needed to be done (via a nifty video) and then promptly sent me a detailed invoice of all the tasks they completed. It was a quick process and they paid attention to detail, probably my best experience with a BMW service center by far. I have a pre-paid maintenance plan with BMW Ultimate care, so it felt great to walk away with a $0.00 bill for the great work done by this team.

They say the BMW is the ultimate driving machine. I would say that my experience w Sander Hol and the team at Sharpe BMW was the ultimate customer service experience! From our first test drive all the way through purchase was, dare I say, all pleasure and no pressure. Everyone at the dealership was so helpful in answering all of our questions and did a great job at helping us figure out the right vehicle for our family. This experience definitely exceeded our expectations!

After searching for a new SUV I visited Sharp. I was greeted by one of their client advisors, Drew VandenToorn. Drew is the most knowledgeable car associate I have ever met, and was helpful every step of the purchase process. He is also very customer service focused and continues to offer superior service even after owning the car for a few months. I would recommend Drew for any BMW car purchase! My husband and I have been so impressed!

Wow! Anthony is amazing. My wife and I prepared for a day of test-driving cars, which typically means sorting through car salesman. The Sharpe BMW dealer was the first stop of the day. We had no real intentions of buying a car that day, and really had chose another car all together. After spending an hour test-driving car, we knew that Anthony was our guy. He was knowledgeable, engaging, and earned our business. The car we purchased was what Anthony deemed “Love at First Sight”, and I would have to agree. I have never loved driving a car so much. I would highly recommend Anthony for your car buying needs. Thank you and the whole Sharpe team for making a big purchase so seamless and enjoyable.