Rick Roush Honda Dealership in Medina, Ohio

Alicia was seriously the best! She is so sweet and has such an amazing personality. For my first time buying a new vehicle, the entire purchasing process was so easy and painless thanks to her help and constant communication. I couldn't have imagined it going smoother, so thank you again Alicia!

Darcy was absolutely amazing! She was so professional, helpful, and kind. She made my first leasing experience painless and pleasant the entire time. She even helped keep my toddler busy while we filled out paperwork! I would give her 10 stars if I could! Thanks so much for helping me obtain my beautiful car all while having a wonderful experience!

I worked with Alicia and she made my car buying experience painless. She got me in the car I wanted, when I wanted. Also, much respect to the Rick Roush dealership for not marking up the Accord 2.0T I bought, as most dealers in the area were marking it above sticker. This is highly frowned upon by consumers and I think Honda should penalise dealers who do so. When this markets gets back to normal, I’ll remember what dealers wanted me to pay over stick for the car I wanted. Rick Roush in Medina was not one of them, and for that, I’ll come back to them for my next Honda.

One of the best car buying experiences I have ever had. Tyler and Juliana made the whole car buying experience very easy and quick. Would stop here again before looking at any other dealership when buying my next car!

Alicia helped my wife and me to obtain an hybrid vehicle. This is my first new car. She was kind. She kept us informed during the building process of the vehicle. Every Monday she sent me an updated about it. And when the vehicle arrived to the dealership She sent me a photo and the good news. And finally she shows us how to used it and configured for us our keys and seats preferences. She's dedicated to the customers and take the extra mile for help the clients. I tried a couple of dealership before this one and they ignored me. But in this dealership Alicia invite us to sit down and showed us options and opportunities. Thank you Alicia. And Rick Roush Honda for selected an excellent group of employees.

I’ve been to a couple different Honda dealers over the years for services and repairs and this is by far the best one I’ve ever been to. I’ve always had a great experience here. Today, in particular, one of their service technicians named Tony help me with a cosmetic repair on his own time because he saw that I was going to potentially struggle with it. If you’re looking for a shop that you know is going to take care of you, this is the one. Again, Tony, I really really appreciate you going out of your way for me. Thank you.

My wife and I as many others, felt the warm and welcoming presence of the staff at Rick Roush. Thank you Jim (service dept) for your honesty, integrity, and expertise! Darcy, you were such a joy to work with. Thank you for making our car buying experience so enjoyable. I highly recommend Rick Roush Honda for your next car.

First time car buyer. I had a fantastic experience buying at Rick Rush Honda. I worked with Alicia, who provided first-class service and answered every question I had and then some. She made the unfamiliar process of buying a new car a straightforward, easy, and altogether extremely pleasant. I would highly recommend Rick Roush Honda to those in the market for car.