Diamond Honda Dealership in City of Industry, California

Amazing service!!! I absolutely appreciate the sales team here at Diamond Honda. I traded in my civic for a passport. Couldn't be more happy with my upgrade. Robert, (my salesman) Eddie, (sales manager) and Alex (finance) all of them helped me make my trade in and buying experience super easy and quick! No time wasted. I came in knowing what I wanted along with the payment I wanted. This team worked together and got me exactly that! Anyone looking for a good deal on a car especially these days. I really recommend this store, you won't be disappointed!

Waited in the service bay for a 1/2 hour after checking in. Just wanted to speak with anyone about cost and replacement of a battery. Employees seemed too busy and bothered to speak with us. We ended up walking in and waited a few minutes for someone to acknowledge us. An employee finally came out and let us know it would be a 3-4 wait. Left and went to Advanced Auto. Battery installed with a smile and excellent customer service in 30 min.

Haven't purchased a car here, but for service and parts counter experience, this place is good. Decent prices on fluids and some parts, but most parts are still stealership prices. Staff is friendly and has been helpful with service inquiries and parts price requests. They have some cool Honda customs in the showroom and a classic Honda N600 by the parts counter!

I brought my girlfriends car for routine maintenance. Service person C.C. is polite but did not inform me of additional services that were added. I then reviewed my girlfriends previous invoices at this dealership. Associate T.L. had successfully pressured her ( multiple times) into purchasing unnecessary add on services. So much so that her 10k AND 20k scheduled maintenance at this place had so many unnecessary add ons that it cost her over $700. The services department here is dishonest and deceitful with their practices. I would not trust sending any family member who is unfamiliar with car maintenance ( read, grandparents or gullible family/friends). I will not be returning here again. I do not advise getting your car serviced here unless you are comfortable being firm and smart with the exact service you need for your car.

Amazing customer service! Ming (Gabriel) helped me from the moment I stepped in. Other associates were very thoughtful and offered beverages while my time there. My new favorite go to dealership

On Dec 29th 2021 we went in to purchase this car and the price on the window was 1,000 more than the advertised amount that drew our attention and took us to the dealer. And when we asked about purchasing it, we were told by Lorenzo that they had added and additional $2,500 and the sign on the car was wrong. After 2 hours of trying to purchase this car, we finally got it for just a few hundred dollars over the advertised price. Now 9 months later we have kept calling Lorenzo to get the promised part that was missing from the top rack. This has been the worst experience at a dealership we have ever had in the 50 years we have been purchasing cars.

I don't know. But I didn't like it the percentage super high for a brand new car sorry but bad experience. Sells person was awesome just the percentage to high. Sorry.

Good customer service. My Advisor was Elmo Orellana, very attentive to the needs of my vehicle and gave me updates during the course of my service My daytime LED running lights have been out for quiet a while now in fact it's been out even prior to my previous service here. He's the only one who took the time to have that taken cared of. I didn't know that it's covered under warranty. Now the vehicle looks as good as new with both LED DRLs working. We've been getting our cars here from my Odyssey to our Accord..... Never been disappointed.