Carbone Honda Dealership in Yorkville, New York

Robert Thompson from Lead Car Honda was very professional and honest when selling me my new 2022 Honda Accord sport. He answered all questions I had and was very informative. He was not pushy and was patient when dealing with my questions and concerns. Despite the dealer itself implementing a mandatory package on all new and used cars they sell, the experience was very honest and stress free. I highly recommend requesting Robert Thompson for any vehicle transactions!

My husband and I bought an HR-V from Lead Honda last week. We were very happy with our trade in deal and love our new car. The emplyees were polite and helpful, and we really enjoyed working with our salesman, Jaz. He contacted the bank and insurance to make our experience less stressful, and seemed genuinely excited to show us the car’s features. I would definitely recommend this company to friends and family.

I could not get a straight answer out of them. All I wanted was a offer on my car and I couldn't even get that. Needed my life story and the car I wanted which they had a few I liked, before I could get an offer. Is it really that hard to give someone an offer on their trade in before you pick a car.

Service manager bill and service advisor Liz are both awesome. I had some issues with my Si and bill had it taken care of so fast my head spun. I’ll gladly return here for service and my next Honda. Thanks bill and Liz!

Last month I went to have Leads investigate several clunking noises my Pilot was making. This was my third time at the dealer in a short time span. First for differential services - the Second - a noise and mangled and improper closing of a bottom shield. In this second visit they also had to redo the front differential service that was previously done in the prior visit. The third visit was for a series of more noises - clunking etc and a maintenance light that came on. I sat in the dealer for over two hours with my self being ill and my sick cat - (emergency vet trip) When my truck finally went in, I was told that the noise was caused by a flashlight, and I was given some serious attitude and comments by the tech I was dealing with. The flashlight excuse was honestly garbage. The attitude and comments- Unprofessional to an extreme level. They didn't even reset the maintenance light. Not one bit of effort here folks. The noises are still happening and getting worse. I went in the next day and spoke to the service manager. Yes, I was angry, and I got the point across. We setup a day to for me to come in and take a Tech out on a drive to find the noises. I had to cancel the last appointment due to illness. I have not been contacted for a follow up, I have not contacted Leads, nor will I in the future Leads you have lost a customer. I will NEVER be back!

I wouldn’t buy from here again. In less than 30 days my battery died (which they clearly didn’t check before selling the car), it’s making a loud sound when i brake, and the car was allegedly detailed yet was absolutely filthy when i got it. Very disappointing.

Overall this has been an amazing experience. I worked with Vinny Zumpano and he is very open about the whole car buying process. As well as Jim Shamis doing the finance side of the deal. Both of these 2 stayed late to finish the deal so I could take the car the same night. If you are gonna buy a car from LeadCar Honda make sure you ask for Vinny.

We just bought a used Honda Ridgeline from Leadcar Honda and we were thoroughly impressed by the sales staff. Senad was our salesman and we absolutely recommend asking for him. He was very knowledgeable about the cars, personable, and most important he seemed honest and sincere. No high pressure sales pitches. The finance manager Jim was also impressive. He provided support with clear and thorough answers to all of our questions. We were surprised that they made the entire process of buying a car enjoyable.