BMW of Lynchburg Dealership in Lynchburg, Virginia

My husband and I recently purchased a car from Tina Chilton and we truly couldn't have had a better experience. Tina was the most professional, kind, and thorough car sales consultant that we have worked with. Tina and her team went out of their way to ensure we had the best experience possible from the moment we drove onto the lot. We were able to purchase our new car with confidence knowing Tina had our best interest in mind. This team truly goes above and beyond to make you feel comfortable about your purchase. If you're thinking about giving them a visit, don't hesitate, they are sure to take good care of you!

I went to BMW of Lynchburg to look at a beautiful red jeep. Isaiah's kindness and encouragement helped me through the whole process...all the indecisiveness, the questions, concerns, everything! He offered different approaches to helping me make my decision. And with that, I was able to confidently purchase my JEEP!

The employees at this dealership have gone over and above to make sure that I have a great experience and am always taken care of. I purchased my vehicle in November of 2019, The buying experience was quick and easy, the service department has been great to work with. I had a few electrical gremlins the first year I owned the car, Josh and Randy in the service department worked with me and my crazy schedule to make sure they could get me in and get my issue taken care of. I was pleasantly surprised with the pricing for tires and alignment when I needed to have them replaced during one of my regular service visits. My lease is coming up in November and naturally the first place I looked for a vehicle to replace mine was this dealership. Even during this time of short vehicle supply Joe was able to get in an order early enough that I will have another vehicle ready before my lease ends. I look forward to working with the team at this dealership for more years to come.

Greg, Ethan, Isaiah, and Shane were the best to work with when I purchased my car. I never felt pressure when buying a vehicle from this location. They were able to answer all my questions and were very helpful. They made sure I knew all my options and ensured that I was able to make the best choice for what I wanted.

Mailed me a 20% off service coupon. When I went to pay for an oil change and tire rotation, was informed that the coupon couldn't apply, "because these are already discounted prices". Pretty disingenuous. I'll be heading down the road to Jay's bmw auto repair in the future. UPDATE: Was contacted and the manager said I should have gotten the discounted price and gave me a refund. Appreciated that. Updating from one to 4 stars. This was my first bad experience with them and other service I've had performed has been problem free. The car wash they perform at any service is a nice touch as well. I'll consider them for future service.

I had a wonderful experience with the sales staff at BMW of Lynchburg. Ms. Tina Chilton and her team displayed an excellent combination of professionalism and courtesy throughout the process of my recent vehicle purchase. I would highly recommend a visit if you are in the market for a new car.

Had my car serviced a couple of months ago and along the way encountered some problems but Randy read my concerns and gave me a call to rectify the situation and made sure that all of my issues and concerns were taken cared of and because of that I am grateful. Thank you!!

Gregory and Ethan were awesome in helping me purchase my 2021 BMW. First time entering the luxury world and they made it so easy!