BMW Of Beaumont Dealership in Beaumont, Texas

We had a great experience. Everyone in the dealership treated us like royalty. We purchased the BMW 850 from John Robinson. He came in on his day off to make sure our purchase went smoothly. Great guy! We will definitely be back for future purchases.

Chris James helped me locate and purchase the perfect vehicle (BMW X1) for my 16 year old daughter! He went over and beyond to provide the absolute best customer service experience. We by passed 3 dealerships in Houston, TX, and purchased at BMW of Beaumont all because of their high level of customer service. Upon arrival the finance manager Lloyd was equally accommodating, and a pleasure to work with. BMW of Beaumont will be our dealership of choice from now on!!!

I came to BMW of Beaumont on October 21. I thought this was a great experience from the beginning. I was on the search for a Chevy equinox and Chris James found me the perfect one. Well so I thought. I test drove it and something was rattling, he stated it was the spare tire and it just needed a bolt. I’m a someone who is not a mechanic. So I trusted his word of the spare tire. 6 days after I drove the car off their lot. I noticed some paint missing on the trim on the top of the car that had been spray painted as an “easy fix” just to get the car off their lot. Another 3 days later the rattling that was the “spare tire” was getting worse. Last week we were driving my car and the brakes started squealing. So now I haven’t even had my car a month and I have had to replace brakes, a rotor, rear strut, and having to get the trim repainted. They knew all these things and when called about it they give you the famous line, “we’ll call you back and make things right.” Which they never did. They just took advantage of a woman needing a vehicle for her child and herself. Failing to tell me all these things wrong with it. They also never gave me the date or miles of when the last oil change was. I know this review is long but I highly suggest finding a different dealership if you’re searching for honesty, a reliable vehicle, and a good experience without the false advertisement. I will NEVER recommend or be back to BMW of Beaumont. I’ll attach a picture of the car I bought and now have sunk over $600 into. If there was a way to give them no stars I would.

They took their time to explain to me. What was wrong with my car also gave me a video of under my car of the oil pan gasket leak, that was very informative and help me understand more about the immediate need to have it fixed and everyone was so very friendly. And for my next appointment to get my rear brakes changed I asked for Robbin Dixon because she kept me informed and she’s very sweet.

We had a an issue with a 2016 BMW X5. It was overheating and we were unable to drive it to the Beaumont BMW dealership, and call and got a referral for a towing company which was TNT wrecker service. I contacted the dealer and spoke to Keira in the service department she was able to get me a scheduled appointment for when my vehicle arrived they looked at it and gave me a quote for the repairs in just a few hours. It only took one day to get our vehicle repaired and she could not have been any more helpful! I am even considering going to Beaumont first when we are looking for a new BMW, as I think they would be a excellent dealership to visit

I had a great experience in making a deal with the BMW of Beaumont. Special mention to the client advisor Willie Calcote for his tremendous job to help me get the car that I wanted. It wasn't easy to get a 2023 BMW 330e in a short period of time that I had due to unavoidable reasons. But Willie used all his experience to get my dream car within that period. Thank you for your esteemed service, Willie.

Mr. Calcote was very helpful in finding my first BMW purchase. He worked hard for me to get the best price and interest rate. I highly recommend this gentleman to everyone who wants a BMW! He is very knowledgeable about cars, and shares that knowledge with you, the car buyer.

My oil service light was not reset. My rear spoiler was not working properly once I received my car. They had my car from 7:45am until 5pm and had to send a tech to my house the next day to reset oil change service light and figure out what they did to make my spoiler malfunction. The advisor had no idea of how my car should properly function..... Emailed owner as he requested, he still has not contacted me.. noticed my passenger window is not operating properly and my control panel randomly resets. Never had any issues with any of these things until I took my car to them for an oil change. They have lost any future business from me. I'd advise against taking your car here for service.