Autonation Honda Fremont Dealership in Fremont, California

We spent all week at different dealerships last week and we ended up at Auto Nation Honda in Fremont. From the moment we walked in and walked out, we have received the best customer service from Giovanni. We spent all day there but Giovanni made sure he kept providing updates. We traded it our old car and got a better one, thanks to Giovanni and the team. You guys are awesome!!!

I had a negative experience with this dealership about a used Mazda I was interested in buying. There was some minor damage to the rear bumper. I was mislead by the salesman, Luis, who told me they would repair the bumper without telling me that they were only going to touch-up the paint. The paint they used was not even the color of the car, and it looked worse afterwards than before. Had I been told that all they planned to do was touch-up the paint, I would have not proceeded any further with this vehicle. The correct way to repair the bumper is to replace it, not touch up the paint. I do not recommend this dealership as they were not honest with me as to the true nature of the repair that they planned to do on the car.

the good: Luis was helpful and worked hard to get me my Cadillac. They delivered a clean car and a full tank of gas. Finance didn’t have any additional hidden fees. I received good professional service. The bad thinking I was going to get one payment and rate and ending up paying a higher rate at 21% apr!! Fortunately very very fortunately I was able to get approved at 8.5% and refinanced my loan in less than a month saving me over $12,600 on interest!!!! I know finance is outside the dealership but don’t understand the huge discrepancy between there approval and Rategenuis in less than a month. My score and income is exactly the same!! Also I shopped for an extended warranty I was able to get a 5 year unlimited mileage warranty bumper to bumper for only $2000 with primer auto protect. the dealership price was over $6000. It just shows it can save you thousands if you shop for a better rate and don’t accept dealership finance partner rates and warranty prices.

Buying a new car is difficult lately due to supply chain issues but I was lucky to work with our sales rep Isabel. She was very diligent and made sure she kept me informed with their inventory of cars. It took a while of waiting until the dealership was able to secure the exact car I was looking for. Isabel contacted me immediately to let me know and to start the process. It took a few more months to actually get the car but Isabel kept me well informed of what was happening each step. Her efforts of communicating with me made me feel at ease until the car actually came. Overall Isabel was very professional and at the same time was also very friendly and easy to talk to. I highly recommend her to friends and family.

My experience at AutoNation Honda Fremont was seamless. I appreciate their honest feedback. I thought the low beam headlights of my car were down but they verified it and said they're working fine and that there's no need to spend money on replacement. I was provided an accurate ETA on my car service so I can plan my day accordingly. Plus service was very fast. My car was ready in 2 hours.

Alright! I went to 4 different dealerships and spoke with a couple more for my Honda CR-V, and I must say that I had the best experience with AutoNation Fremont. I was helped by Isabel and I am very thankful to her for making the process very smooth. She was always there to answer any questions and would reply to my emails/texts very promptly. Everyone else in the store were also pretty patient and they were genuinely eager to help me make the right decision for myself. I ended up buying my CR-V from them :)

I had a wonderful experience at AutoNation Fremont and the staff helped me buyout my leased car. They patiently explained and answered all my questions related to the buyout process. The entire process was very transparent. Special shout out to Danny, who helped me with the finances and secure a very good deal. I would definitely recommend AutoNation Honda Fremont for anyone who’s looking to buy a Honda!

Thank you Daniel for amazing customer service. Thank you for making my experience a truly great one. I was on a mission to find a car. Daniel called me 2 minutes while checking out a car. I made an appointment and was in and out with my new car asap. Daniel because of amazing gentleman as your self should get full recognition on an outstanding job you did today. I hope to see you in the future still at Honda Fremont. Have an amazing and bless day!